Go Beyond Logistics, Make World Go Round

Respect for the Individual

Human beings are born to think, create, and express their individuality, thereby realizing their hopes and dreams. Respect for the individual is a belief that our associates are able to share joy with each other by striving to attract individuals who are prepared to respect one another’s individuality and realize their potential in an atmosphere of mutual trust and fairness. From this point of view, we keep the below three beliefs as the fundamental idea of Respect for the individual.

Initiative

Initiative means not to be bound by preconceived ideas, but think creatively and act on your own initiative and judgment, while understanding that you must take responsibility for the results of those actions.

Equality

Equality means to recognize and respect individual differences in one and treat each other fairly. It also means to provide equal opportunities for each motivated individual regardless of his/her sex, national origin, educational background etc.

Trust

Our wish is to be a company at which our associates are able to trust each other at any time. Trust is created by recognizing each other as individuals, helping out where others are deficient, accepting help where we are deficient, sharing our knowledge, and making a sincere effort to fulfill our responsibility.

The Three Joys

Based on our belief -“Respect for the Individual”-, “The Three Joys” express our belief and desire that each person working in or coming into contact with our company should share a sense of joy through that experience. We believe that striving for the three joys through out our product, the logistics services, will win trust from society including our stockholders for the company to fulfill our social responsibility.

The Joy of Buying

The joy of buying is achieved when a customer, who selects and buys our logistics services, is impressed and feels a sense of sympathies and satisfaction by our logistics services. To make this realize, we shall commit to create new products that exceed customers expectation and provide heartfelt services.

The Joy of Selling

The joy of selling occurs when those who are engaged in our logistics services develop relationships with a customer based on their satisfaction by our heartfelt services. Through this relationship, our associates and those who involved in the business experience pride and joy in building mutual trust with the customers.

The Joy of Creating

The joy of creating occurs when we recognize a sense of joy in our customers when those who are engaged in our corporate activity for creating logistics services manage to create quality logistics products that exceed their expectation exerting our potential to the full extent.

Contribution to Society

• Contribute to society (countries, regions, customers and associates) through customers' products and our services. In order to realize this, it is essential to provide products and services that meets customers expectation.

Company Growth

• Associates' growth and contentment can not be achieved without Company's growth.
• Strive for continuous evolution and creating new clients, new business and new services.

Increase Profits

• Contribute to Malaysia by making profits and paying taxes.
• Contribute to stockholders by making profits.
• Develop corporate strength through making profits and run continuous corporate operation and secure associates' steady lives.

HAKKEN 発見 - Finding

Company philosophy to ensure company service is deliver in highest quality by investigate and discover any problem or issue occur and to find out what is causing the problems. This key value to ensure customer satisfy with company service.

EXCELLENT QUALITY STANDARD

ISO 9001:2015

• The ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirement.
• Facilitating opportunities to enhance customer satisfaction.
• addressing risks and opportunities associated with its context and objectives.
• The ability to demonstrate conformity to specified quality management system requirements.

Kaizen 改善 – Improvement

Company always looking for improvement as system for continuous improvement is the most direct and effective method. It will ensure company delivery the service effectively and good quality.

HSE POLICY

Our Commitment

• Awareness of Employees
• Legal and Other Requirement
• Prevention of Pollution, Injuries & Iil-health
• Communications
• Continual Improvement

Corporate Governance - accountability, transparency, fairness, and responsibility.

Code of Conduct Principle

• Integrity
• Objectivity
• Professional competence
• Confidentiality
• Professional behavior

HLMA Training Centre

Dedicate training spaces to expand the knowledge base of all employee. Better training leads to better processes and Better Work.

Workforce training is an indispensable way to keep your organization competitive

• Improves employee performance
• Increases Engagement
• Improves employee retention and growth
• Creates consistent training
• track employee skills
• Addresses internal weaknesses
• Delivers happier customers